Building & Electrical Professionals:
Cadet’s products have a very low defect rate, and are designed for easy installation. Our quality designs and USA manufacturing assembly mean call backs are the rare exception. We stand behind our products, so you can feel confident installing them. If you do experience a product issue, we provide immediate support. We know your time is valuable, and you need service and warranties that mean something.
Cadet contractor/builder commitment program applies to 100% of your purchase:
- Quick response to concerns: 24-48 hours
- Technical support for installation troubleshooting
- Immediate product replacement for any defective product issues within warranty period
- Consideration of labor hours associated with defective product installation covered under warranty
- Dedicated direct contact who provides personal support.
- Factory Direct Representatives available for in field assistance
Here’s what other Northwest professionals have to say about Cadet’s service and support:
"I had problems with a handful of heaters and I was reluctant to call figuring it would be a waste of time. Boy was I wrong! Cadet was right on the spot, ready to help in anyway. They took the time to listen and immediately sent out replacements before I could even get the old ones back. These heaters worked perfectly and I was impressed with Cadet’s speedy, no hassle customer service. I am a believer in Cadet, thank you!"
Travis - Essex Property Trust
"I had a situation where all four heaters in a house went out at the same time. Without blame or finger pointing, Darla at Cadet immediately sent out new heaters to replace the old. She was very proactive in solving my problem and was dedicated to getting it resolved quickly for me. I was treated very well and I have no complaints about Cadet’s products or commitment to service. They stand behind their products and I will continue to use Cadet in all my projects."
Billy - Doyle Electric
