What Our Customers are saying about Cadet
In our old house, we had one thermostat, and at night we'd argue over where to set it, since I wanted to conserve heat at night to keep the bill down, while my wife's priority was to stay warm. We sold that house, and bought our current house, which has cadet heaters. We have a 3 story house. The bottom 2 stories are heated with forced air gas. The bedrooms are upstairs on the top level. Each of the bedrooms have their own Cadet unit in the wall. I like to keep the heat turned down in the house at night to save money, but my wife likes it warm at night. So we compromise - the downstairs cools down overnight with a setback thermostat, while she gets to "pre-heat" the bedroom by turning it up an hour before bedtime. And then we keep the bedroom thermostat up all night sufficient to keep the room toasty (with the door closed) while the rest of the house cools down. She's warm and happy, and I'm happy. So our relationship is "warmer".
G. Eisen, WA - Contest Winner - Read Press Release
"I have been using Cadet heaters for over 20 years. Their reliability is great. The heat they throw out is very good. I am pleasantly pleased with Cadet."
"Keep up the good work."
B. Parker, Washington
"I wanted some additional info on a Cadet garage heater that I had recently purchased. I called your customer service department and was promptly answered by a real live person. Imagine my surprise. I'm so used to getting a recording when making these type calls. While waiting for a tech rep (a short wait I might add), I was constantly advised by the real live person that they were still "with me" and I would be helped shortly. I then talked to the tech rep who was very knowledgeable and helpful; answering all my questions and providing the info that I needed."
"Thanks for great customer service and tech support. A rare thing in today’s world. ."
J. Greene, Ohio
"I just completed a remodel of two bathrooms and some other odds and ends in my house and purchased three of your in-the-wall, fan heaters...."
"I thoroughly enjoy the quiet, efficient operation of the heaters and know that they will save on my energy bills. I am controlling three heaters (two of your fan units and one of my existing baseboard units) with your TH110 thermostats. Their programming features are not only energy saving, but they add both comfort and convenience.... It's amazing how simple things like these new features make my life that much more enjoyable. "
M. Levy, CA
"Thank you to Cadet and your staff for your customer service & support, in a day & age when so many companies have elected not to have "true" customer support. It's great to encounter a company who stands by their product."
L. Klassen, MN
"I want to say THANK YOU to those who helped me with my Cadet heater. I left a phone message and also an email requesting help, and the very next morning I received an email and a phone call in response. The solution to my problem was quickly met, and I am just absolutely impressed with your customer service. This is my first experience with your staff and it is A+ in efficiency and speed. Please let Mike and Steve know that I want to say a big fat "Thank You"! I also want you to know that I love my Cadet heaters throughout my house. It's an awesome product in my opinion, and you can quote me on that!"
M. Aguaon
"In the fall, I was a happy Cadet owner, after the winter, I am an elated customer. Last winter to heat both apartments in this home was very high. I used two of your heaters in my apartment this winter. It cost me less than $100 a month, and I was cozy warm. The savings, over this winter, in utility costs are remarkable. We will be using more of your wonderful heaters."
A. Fender, PA
"Your Tech support/customer service deserves recognition. It is a pleasure to purchase products from a company where you can call and talk to a knowledgeable, obviously caring person on the other end. Well done!"
M. Jorgensen, WI
"Thanks for all your help. Your prompt customer service is very much appreciated. I would do business with cadetco again any day."
